© Copyright 2018-2019 by Dan Liu Design | All Rights Reserved

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RETURN POLICY

We want you to be 100% happy with your order! If for any reason you are not satisfied, you may return unworn, unwashed or defective merchandise within 30 days for a full refund. See below for additional information regarding our return policy.

  • Returns must be postmarked within 30 days from the date your order shipped for full-price merchandise, or 14 days for sale merchandise. If you make your return after the specified time period, you will be credited the item’s current selling price.

  • Any returns received after 90 days will be returned to sender.

  • All apparel must be returned unworn, unaltered and with all original tags attached.

  • All shipping and handling charges are non-refundable.

  • Returns will be processed back to your original form of payment. Please allow us approximately 14 business days to process returns; we will send you a confirmation email when your return is complete. Please note that depending on your credit card company, it may take 1 billing cycle after your credit is applied for it to post to your account.

 

INTERNATIONAL

Returns will not be accepted unless your request is received within 7 business days of receipt of your order, and must be pre-authorized by our related personnel. You will receive a detailed return instructions and a Return Authorization Number when your return / exchange is approved.

  • Final sale items cannot be returned or exchanged.

  • Merchandise must be in new condition with tags attached and must be accompanied by the original International Checkout receipt or invoice.

  • All returns must be sent insured via registered mail, or any other delivery service that can track a package and requires a signature upon delivery.

  • Your return will be refunded for the merchandise purchase price, minus the shipping cost, if any, of the merchandise to / from DAN LIU Design.

SHIPPING

We offer free shipping worldwide on orders over 400USD before taxes. Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 48 hours for processing time. Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Unfortunately, we cannot be responsible for unanticipated delays. We do not ship to P.O. Boxes.